• Shipping

shipping 

All Orders Received by 12 noon CST M-F are processed same day; orders received after 12 noon are processed next day; orders received on weekends: S/S, are processed the following Monday.

PLEASE NOTE: FEDEX OVERNIGHT DOES NOT INCLUDE SATURDAY DELIVERY. 

 

At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are based on the shipping method of choice and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

 

Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12 noon CST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

 

48 Contiguous United States  

 

Standard Ground, (2-5 business days)
Most items to be shipped to the 48 contiguous United States via Standard UPS Ground service. You can expect your order to arrive within 2-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

 

Second Day, (2 business days)
Most items to be shipped to the 48 contiguous United States via UPS Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

 

Overnight, (1 business day)
Most items may be shipped to the 48 contiguous United States via UPS Overnight service. You can expect your order to arrive within 1 full business day. Business days are Monday-Friday, excluding federal holidays within the United States.

 

Alaska, Hawaii, U.S. Virgin Islands and Puerto Rico 

 

USPS Priority, (2-8 business days)
Most items will be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

 

P.O. Boxes

 

X0 Does not ship to PO Boxes

 

Military APO / FPO Addresses 

 

UPS Priority, (2-8 business days)
Most items may be shipped via UPS, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

 

International shipping will not be offered at this time.

 

 

Shipping Charges

 

Order Size             Standard Shipping Rate
$0-149.99        $7.95
$150.00+        $11.95

 

PLEASE NOTE, WE DO NOT SHIP OUTSIDE OF THE UNITED STATES

 

 

Privacy & Security 

 

X0 Athletic respects your privacy and, therefore, X0 does not sell or rent the personal information you provide to us to any third party. X0 will not share your personal information with any unaffiliated third party without your consent, unless as stated herein.

 

X0 will add you to our mailing list when you supply us with your address. If you have chosen not to receive email or postal mailings from X0 Athletic prior to your participation in a contest, sweepstakes, promotion or survey, you may still receive information from X0 in connection with such activity if you register for or participate in it. You may also choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information about X0 or share your information with X0 and the other companies sponsoring such activities at any time by contacting us by either email, phone or post mail.

 

X0 Athletic may disclose your information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if we reasonably believe it is necessary to protect us, our customers, or the public.

 

If you reach xoathletic.com from a link on another web site or search engine, information about your visit to xoathletic.com may be collected by the provider of the referring web site. You are encouraged to review the Privacy & Security Statement of these other web sites (or search engines). You can avoid this by entering xoathletic.com directly into the address field of your browser.

 

Information Collected

 

 

X0 collects customer information in an effort to improve your shopping experience and to communicate with you about its products, services, contests, and promotions. X0 recognizes that it must maintain and use customer information responsibly.  X0 collects information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, join our mailing list, register with us or participate in a contest, promotion or survey. X0 also may maintain a record of your product interests and your purchases online.

 

To serve you better, the information you supply to us is added to our customer database. X0 will add you to its mailing list. From time to time, you may receive periodic mailings or emails from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such emails or mailings from us, please contact us via email, include your name and address as it was supplied to us, and indicate "Do Not Share". You may unsubscribe from our email list directly on the web site.

 

Updating or Changing Information

 
If at any time you want to update or change your information, simply sign on to xoathletic.com as usual, and click on My Account on the navigation bar. Once logged in, you will be able to change any personal information.

 

Cookies

 
X0 uses "cookies" to enhance your experience with our site. Cookies are text files we place in your computer's browser to store your preferences. X0 uses cookies to understand site usage and to improve the content and offerings on our sites. For example, X0 may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. X0 also may use cookies to offer you products, programs, or services. You can refuse cookies by turning them off in your browser. But to take full advantage of the xoathletic.com experience, we recommend that you leave them turned on.

 

Disclaimer

 
You understand that X0 cannot and does not promise, guarantee or warrant that files you download through the Internet will be free from viruses, worms, Trojan horses or other code that may be destructive. You are responsible for implementing sufficient safeguards for yourself. X0 does not assume any responsibility for your use of the Internet.

 

USE OF THIS SITE IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. X0 DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. X0 DOES NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. X0 DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. X0 MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. X0 MAKES NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. X0 ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

 

All of the information on this site is current only as of the date it is posted.

 

Intellectual Property

 

 

All trademarks, service marks, and logos, text, copyrightable subject matter, images, graphics, designs and products appearing on this site belong to X0 Athletic or in some cases to the party that authorized such use by X0 Athletic.

 

How to Opt-Out

 

You have the option of deciding not to receive any of our future mailings. You may log into your xoathletic.com Account, click on My Account Dashboard, Click Newsletter Subscriptions and uncheck the checkbox on the landing page next to "General Newsletter Subscriptions."

 

Contact Us

 
If you have any questions about the Privacy Policy, the practices of our web site, or your interactions with our web site, you can contact us at:

 

All XOathletic.com purchases may be returned or exchanged following the Shock Doctor policy located here

Call Shock Doctor/XO Athletic Customer Service (800) 233-6956 or email cs@shockdoctor.com with any questions.